We have very limited knowledge of PC hardware & software. We had a printer that was probably over 12 years old that “died” and we’re running Windows 7 which was creating problems. Glenn reviewed our system & determined what should be done.
He was great keeping us informed at our minimal knowledge level.
Professional, very timely, reasonable rates & solved our problem.
I highly recommend Glenn.
Upgrade to Windows 10 Done Right - C,D W Weaverville, NC
When my PC crashed, Glenn made himself available the same day which is very rare. He not only advised me of what I needed to do to get up and running again, but he also walked me thru the process and installed my new system. He was punctual, professional, personable, and kind. I gladly recommend Glenn and Gre Tek Systems. I can say he’s the best go-to computer specialist in this region. Thank you, Glenn!
Computer crashed With Happy Results - J. Richardson, Asheville
Glenn is more than a computer geek; he has the entire IT professional package. I’ve used his services for over 12 years, and he helped with PC’s Apple, purchasing a new PC, transferring and retrieving data. He is very very very knowledgeable and patient!
From Mac to Windows - Keldwyn Teves, Asheville
My husband met Glenn at Sam’s getting gas. We gave him a call and scheduled a time to meet. Glenn was very professional, knowledgeable and approachable for someone who does not know much about computer stuff. I highly recommend using Glenn for any computer needs you have. I will be utilizing Glenn in the future to keep my small business computers up to date and functioning well.
Software Install Works Great Because Of Glenn - Susan Hyler, Asheville NC
Glenn was fantastic! My computer died during an update. All the information for my daughter’s upcoming wedding was on that computer, and I was in a panic. Glenn helped me locate a good, inexpensive laptop and unscrambled and transferred all my stuff from the old computer to the new one. Fast, excellent, cheerful, helpful service. I want to give GRE TEK Systems more than five stars!
Computer Crash Did Not Stop the Wedding - Jacki Burkhardt, Weaverville NC
I had an old MacBook Air that that current operating system had bogged down. Reading that Linux could breathe new life into old computers I decided to give it a try. A search on Google turned up Gre Tek Systems as a Linux Systems professional and I sent an inquiry through their web page. Glenn contacted me promptly and offered to take a look at my computer. I brought it to his shop and we discussed the various distributions that could be installed. He listened to what I wanted, the type of software I needed to run and patiently answered all my questions. He installed a Linux desktop and even dropped the computer by my house on his way to an appointment. The computer is running like a new one now and I can’t recommend the services of Gre Tek Systems enough. If you are looking for a competent, honest computer technician who can service Windows, Mac or Linux systems then please consider Glen and Gre Tek Systems.
Installed Linux O/S in Old Mac Laptop - Dr. John D, Asheville
Excellent service. Picked my computer up at lunchtime where I work and it was done by the time I was headed home. Helped to reassure me that my world was not going to come to an end because my computer had some malware on it. Got me back in business and gave me some pointers on how to better maintain things going forward.
Super fast Computer Repair Service - Steve Hodges, Asheville NC
Had a major issue with the last Window 10 update. Glenn was able to get the laptop to boot & reinstall all updates without losing any data. This was all accomplished in less than 12 hours. Thanks again, Glenn.
Win-10 Update Crashes Laptop - Richard Wilfong, Marshall NC
Great experience! Super friendly and helpful. I got my computer back quickly. Very affordable as well.
Super Fast, Super Nice Computer Guy - Natasha Harvey, Weaverville NC
Gre Tek Systems will take care of you above and beyond any other IT company! We’re so pleased with Glenn’s expertise and excellent communication. He got right to the bottom of our issue and solved it. Look no further for professional, high-quality service at a great price. Thank you, Glenn!
Fast Data Recovery and Fast Reinstall Operating System - JBarnes Author, Asheville NC
With a laptop breakdown on a Saturday, of a holiday weekend, hopes of quick recovery were slim, and there were matters of urgency that needed to be addressed.
I did a search and found Glenn at Gre Tek Systems. By this time it was 1:00 on Saturday afternoon. To my utter amazement, Glenn asked what issues we were experiencing, then told me to bring the laptop by for him to evaluate. By 5:00pm that day… an hour past his closing time, we picked up a functioning laptop.
I’m sure circumstance had a role, with Glenn’s work allowing him flexibility, but Glenn could easily told us to drop the computer off and pick it up Monday or Tuesday. We felt that he took a personal interest in helping us, and he was very easy going and welcoming.
I’d highly recommend Glenn, at Gre Tel Systems, and will certainly go back to him when we have another failure. And, inevitably, we will.
Operating System Update Fails But Works Great Now - Terry C, Weaverville
I just had a great experience with Glen as he fixed my botched Windows 10 upgrade. Professional, friendly and fast. It’s nice to work with quality.
Super Fast Service and Quality Work - David W, Jupiter NC
Had a problem with an old computer. Called, and asked if I could bring it to them. But, instead, I was informed on how to solve the problem at home. They went over and above to help me, and I am very grateful. And, there was no charge. This company is very kind and helpful. Will be doing business with them in the future.
Customer in Asheville Calls With Questions I Told Her - Melaine A, Asheville
GRE TEK is everything I was looking for: convenient, immediate response, listened well, gave me options for action and price, fair pricing, provided consulting about my computing strategies in addition to the repair for which I initially called; saved me hundreds of dollars I would otherwise have spent, prompt follow up and follow through; and congenial to boot. Highly recommend.
This Computer Guy is the Real Deal - Dr. Griggs, Weaverville
My laptop crashed. It was locked up where the screen wouldn’t move. I had spent hours on chat with Microsoft to no avail. I called up Glenn, and brought the laptop over. It was a crashed Win 10 Pro OS and the hard drive had died. Glenn fixed it quickly, recovered most of my files, added a new gaming hard drive, and put the OS back. It’s better and faster now than it’s ever been. It’s always a joy to work with people who know what they are doing. Glenn’s the best!
Doctors Laptop Crashed He Called The Right Shop! - Dr B Asheville NC
I had just moved to the area and my MacBook was inoperable – I searched the internet for local Mac repair and found Gre Tek Systems and reached out to Glenn. Glenn responded immediately and fixed my MacBook very quickly. I recommend GreTek and I will certainly use Glenn’s services again.
Quality, Responsiveness and Fast Service - K,Honeycutt Western NC
I found Glenn @ GreTekSystems through Yelp and he volunteered to help me with my failed hard drive the same day. I dropped it with him and he spent a a good deal if time trying everything he could to recover my data. I knew it was a long shot to begin with, but he could not recover my data so he did not charge me. He gave me the name to a place he trusted to do level 3 recovery and was nothing but patient and kind. I have already referred him to my neighbor who needs some basic computer updating for her laptop and desktop. Highly recommend.
Glenn Keeps his Word and Did not Charge - Shannon L Weaverville