Customer Reviews & Testimonials
Real feedback from customers across Asheville, Weaverville, and Western North Carolina. We focus on honest, reliable computer repair and IT support that people can trust.
Important Data Recovered I had a failed 15yr old hard drive that had already been through one computer fella that recovered minimal data. So I tried Gre Tek as a first time customer just to give the hard drive a 2nd shot since he was local and the reviews were great. I was ecstatic when he recovered 10x the data! Coming from a fella that’s picky about ANYONE working on ANY of my stuff, I would highly recommend Glenn to work on it for the following reasons: Turn around was quick! Communication was transparent and updated often. Expertise in versatile options for my particular need (which required a higher end program to recover the data) I’m extremely pleased with the experience and will be contacting Glenn again in the future for help with fixing computer issues! Steve Wicker
He saved my phone! Great experience! Very nice! I appreciated his personable attitude. So glad to have him as a part of the tech world! Thank you!!! Benji.
Glenn Knows Cryptocurrency and PC Repairs! Glenn helped me with my cryptocurrency issues and also setup my new laptop. Transferred everything perfectly. A total professional! Carol Hawk Creek
My Gamer’s Computer Running Even Better than Before I am a handyman, and a gamer on my off time. I use my computer for invoicing and several demanding games. When my computer blue screened, I tried everything to no avail. I had all but given up and started using an old laptop, which was miserable for business and games. I figured maybe I could have someone look and see if my computer is salvageable. With a quick google search I found GRE TEK Systems and shot a text over. I got an immediate reply. My computer is now up and running better than ever! The service was affordable, fast, and easy! I would certainly recommend to anyone having issues with their hardware or software! Amazing Work! And Super-Fast Service -Corey
Great Technology Technician He figured out the problem in a timely manner without having to send it off and waiting a week and helped to know what to download so it won’t happen again in the process helped me get rid of all the pop-ups and didn’t charge me an arm and a leg! Tasha Mars Hill
Laptop Back from The Dead! Outstanding work! Recovered my laptop disaster from certain death! This was my 3rd time to use Glenn! Checking early on with other techs they couldn’t get to me for at least a month and likely would be much longer if they had to order parts or components! Chuck Thornton
Fast and Excellent Service Glenn is thorough, professional and patient. His problem-solving skills and calm demeanor are reassuring. I am out of my depth technologically and have used Gre Tek Systems several times with the utmost satisfaction. He stays in communication and is responsive and empathetic. I highly recommend Glenn and Gre Tek Systems! Britta-
Glenn Keeps his Word and Did not Charge I found Glenn @ GreTekSystems through Yelp and he volunteered to help me with my failed hard drive the same day. I dropped it with him and he spent a good deal if time trying everything, he could to recover my data. I knew it was a long shot to begin with, but he could not recover my data so he did not charge me. He gave me the name to a place he trusted to do level 3 recovery and was nothing but patient and kind. I have already referred him to my neighbor who needs some basic computer updating for her laptop and desktop. Highly recommend. Shannon L Weaverville
Quality Responsiveness and Fast Service I had just moved to the area and my MacBook was inoperable – I searched the internet for local Mac repair and found Gre Tek Systems and reached out to Glenn. Glenn responded immediately and fixed my MacBook very quickly. I recommend GreTek and I will certainly use Glenn’s services again. K,Honeycutt Western NC
Customer in Asheville Called With Questions I Told Her Had a problem with an old computer. Called, and asked if I could bring it to them. But, instead, I was informed on how to solve the problem at home. They went over and above to help me, and I am very grateful. And, there was no charge. This company is very kind and helpful. Will be doing business with them in the future. Melaine A, Asheville Super Fast Service and Quality Work I just had a great experience with Glen as he fixed my botched Windows 10 upgrade. Professional, friendly and fast. It’s nice to work with quality. David W, Jupiter NC
Fast Data Recovery and Fast Reinstall Operating System Gre Tek Systems will take care of you above and beyond any other IT company! We’re so pleased with Glenn’s expertise and excellent communication. He got right to the bottom of our issue and solved it. Look no further for professional, high-quality service at a great price. Thank you, Glenn! JBarnes Author, Asheville NC
Win-10 Update Crashes Laptop Had a major issue with the last Window 10 update. Glenn was able to get the laptop to boot & reinstall all updates without losing any data. This was all accomplished in less than 12 hours. Richard Wilfong, Marshall NC
Super fast Computer Repair Service Excellent service. Picked my computer up at lunchtime where I work and it was done by the time I was headed home. Helped to reassure me that my world was not going to come to an end because my computer had some malware on it. Got me back in business and gave me some pointers on how to better maintain things going forward. Steve Hodges, Asheville NC Installed Linux O/S in Old Mac Laptop I had an old MacBook Air that that current operating system had bogged down. Reading that Linux could breathe new life into old computers I decided to give it a try. A search on Google turned up Gre Tek Systems as a Linux Systems professional and I sent an inquiry through their web page. Glenn contacted me promptly and offered to take a look at my computer. I brought it to his shop and we discussed the various distributions that could be installed. He listened to what I wanted, the type of software I needed to run and patiently answered all my questions. He installed a Linux desktop and even dropped the computer by my house on his way to an appointment. The computer is running like a new one now and I can’t recommend the services of Gre Tek Systems enough. If you are looking for a competent, honest computer technician who can service Windows, Mac or Linux systems then please consider Glen @ Gre Tek Systems.
Computer Crash Did Not Stop the Wedding Glenn was fantastic! My computer died during an update. All the information for my daughter’s upcoming wedding was on that computer, and I was in a panic. Glenn helped me locate a good, inexpensive laptop and unscrambled and transferred all my stuff from the old computer to the new one. Fast, excellent, cheerful, helpful service. I want to give GRE TEK Systems more than five stars! Jacki Burkhardt, Weaverville NC
Software Install Works Great Because Of Glenn My husband met Glenn at Sam’s getting gas. We gave him a call and scheduled a time to meet. Glenn was very professional, knowledgeable and approachable for someone who does not know much about computer stuff. I highly recommend using Glenn for any computer needs you have. I will be utilizing Glenn in the future to keep my small business computers up to date and functioning well. Susan Hyler, Asheville NC. Computer crashed With Happy Results When my PC crashed, Glenn made himself available the same day which is very rare. He not only advised me of what I needed to do to get up and running again, but he also walked me thru the process and installed my new system. He was punctual, professional, personable, and kind. I gladly recommend Glenn and Gre Tek Systems. I can say he’s the best go-to computer specialist in this region. Thank you, Glenn! -J. Richardson, Asheville
Upgrade to Windows 10 Done Right We have very limited knowledge of PC hardware & software. We had a printer that was probably over 12 years old that “died” and we’re running Windows 7 which was creating problems. Glenn reviewed our system & determined what should be done. He was great keeping us informed at our minimal knowledge level. Professional, very timely, reasonable rates & solved our problem. I highly recommend Glenn.
